Shipping Policy

Last updated: July 2026

1. Shipping Zones

We ship throughout Europe and to most international destinations.

2. Shipping Cost

Free shipping on all orders. No minimum amounts or hidden fees.

3. Preparation and Delivery Times

• We prepare your order within 24/48 business hours.
• Estimated delivery in Europe: 3 to 7 business days depending on the destination.
• International destinations: 7 to 14 business days.

4. Tracking

As soon as your order leaves our warehouse, you will receive an email with the tracking number to check the shipping status at any time.

5. Customs and Taxes

Orders within the European Union are not subject to additional tariffs. For destinations outside the EU, any potential import taxes or fees are the responsibility of the recipient according to the regulations of each country.

6. Incidents

If your order experiences any delay or incident, please write to us at envios@vestra.com and we will resolve it as soon as possible.